Peripheral Neuropathy and The
The Rebuilder -
Frequently Asked Questions
What makes the ReBuilder different from other types
of medical devices such as TENS and EMS? I have already
tried a TENS.
Answer: The ReBuilder was designed specifically for
stopping the pain and numbness symptoms of neuropathy.
TENS is designed to block block nerve paths so that
nerve impulse cannot get throughout brain, and EMS is
designed only to strengthen muscles. The ReBuilder does
not block nerve paths, on the contrary, the ReBuilder
opens nerve paths. The ReBuilder combines or overlays an
EMS signal with its own proprietary healing signals so
that the leg muscles are strengthened to provide better
blood circulation to support these newly awakened nerves
and stronger legs to prevent falls. This technology
qualifies for the patent pending status (#10/823,774) it
Because neuropathy results from a temporary lack of
oxygen to the nerves, causing a temporary shrinking of
the nerves, then you need to wake them up just like you
had to wake up your leg when it went to sleep if you sat
on it wrong when you were young. To do that, we used
special equipment to measure exactly what a normal,
healthy nerve signal looked like, then precisely
duplicated that signal. Because the shrinking nerves
make the synaptic junctions between each nerve cell
bigger, we needed to send a larger than normal signal,
so we amplified it by a factor of ten. Then, we
delivered this amplified, healing signal to each foot so
this signal would travel up the leg to the nerve roots
of the spine and then down the opposite leg to the to
the foot. This re-educates the nerves paths and awakens
the nerve cells themselves
Now these newly awakened nerves need additional blood
supply to support these nerve cells so we overlaid a
signal ( EMS) that could cause the calf muscles to
contract and relax. This increases blood supply and
strengthens the leg muscles to prevent falls.
As an added measure to help limit the pain and anxiety
of the patient, we pulsed these signals on and off at
the rate of 7.83 times per second. We arrived at this
frequency because it corresponds to the Schumann
Resonant Frequency of the earth itself. the
electromagnetic field surrounding the earth pulses at
this frequency and may explain why many people report
feeling better working with the earth in their garden,
walking on the beach barefoot, etc. Perhaps this
frequency traveled from one foot to the other or from
one hand to the other when in physical contact with the
damp earth. When we used this pulsed frequency we found
that we could use much less energy (making the device
safer) and that it caused the brain to release
endorphins, pain and anxiety relievers that can travel
via the bloodstream to all parts of the body. The
beneficial effect is that it helps the patient to sleep
better at night and during the day, elevates his mood.
Finally, we miniaturized and controlled with a
microprocessor and circuits so that they could measure
the patientís response automatically a hundred times per
second, and make adjustments on the fly for the
patientís complete safety. Each individual signal is
custom tuned to that patient's particular unique
biological needs and response.
Are there times or circumstances when I should not
Answer: It depends on the kind of pacemaker the person
has. If they have a pacemaker with the defibrillator
included, then no, they should not use it. There is
really no problem with signal interference, but
sometimes a patient will get nervous or excited and the
adrenalin release can cause the heart to change rhythms
and trigger the defibrillator. No real damage is done,
but that can be a real surprise! We recommend that if
you have any pacemaker or other implanted device, you
should talk to your doctor and perhaps have him/her call
us to discuss your personal situation. Hundreds of
patients have done just that and are using their
ReBuilder successfully. Still, talk to your doctor
before using the ReBuilder in these cases.
Should I wait until my doctor becomes up to date with
the ReBuilder technology before I buy it? My doctor says
he is unfamiliar with it so he is naturally a bit
hesitant to recommend it just yet.
Answer: I suppose it really depends on how much pain or
numbness you have and how much it is impacting on your
quality of life. Most medical advances like the
ReBuilder take years before they become mainstream. When
we developed the infrared ear thermometer in 1985 it
took 8 years before hospitals and doctors abandoned
their dangerous mercury leaking mercury glass
thermometers. Now almost every hospital in the world
uses our technology. The PAP smear was considered
quackery for 11 years. That being said, more and more
doctors and clinics are now using and prescribing the
ReBuilder for their patients. We add more and more
clinics and doctor's offices to our list of treatment
centers every day. Your choice is therefore: either to
wait and experience the normal progression of the
disease, take the strong drugs that can make matters
worse, or, make an informed, intuitive risk and try the
ReBuilder. Clinical trials show that it is effective in
alleviating and even reversing the symptoms in 19 of 20
What about insurance?
Answer: ReBuilder treatments are routinely covered by
most insurance companies and medicare under the codes
used for electrical stimulation. If your physician
prescribes a ReBuilder for you, he will write a
prescription, submit a medical necessity form, and most
independent, commercial insurance companies will
reimburse according to the terms of your policy, usually
80%. Medicare and in some cases Blue Cross will not
reimburse in a single payment, but will pay the
physician or durable medical equipment company for a
monthly rental for 14 months, and thereafter title to
the equipment passes to you. This 'capped rental'
program can prove administratively time consuming so
most physicians try to avoid this method. see more here
We cannot represent you with your insurance company
directly because of the excessive time and record
keeping expense involved. We leave it to you to process
your claim for re-imbursement.
Does it hurt? What does it feel like?
Answer: The ReBuilder feels good. The signal feels like
a tiny tingle that pulses on and off. Many people
describe it as feeling like an "internal massage". If
you turn the unit up, your calf muscles will twitch
every time the little indicator light on the ReBuilder
lights up. If you use the EMS setting to strengthen your
muscles, you will feel a stronger contraction that lasts
6 seconds and then rests your legs for 6 seconds. You
can manually adjust the intensity setting for maximum
How will I know when its working?
Answer: As for the ReBuilder itself, the ReBuilder has
an indicator light on its face that lights up every time
a signal is sent. This will tell you if the unit itself
is generating a pulse. To test the wires that lead to
the signal pads, you can hold one signal pad in each
hand (or get another person who has a healthy nervous
system to hold it in their hands) and slowly increase
the intensity setting until you can feel it. You can wet
the pads to increase the conductivity if necessary.
As for whether your ReBuilder is working to reduce your
symptoms, This can be a subjective analysis based upon
your particular set of symptoms. Usually, during the
actual 30 minute treatment session, the sensation of
pain will be totally gone, and then you will experience
a significant reduction in pain for 2 to 4 hours. Then,
this benefit should gradually increase in effectiveness
and length of time with each successive treatment. For
numbness and tingling, your feet will feel warm and more
flexible immediately after a treatment, and for 2 to 4
hours after, but it may take a month or more for lasting
results. This is because nor only do the peripheral
nerves need time to regenerate, but the brain must then
re-connect with these now healthy nerves and re-learn to
interpret the new incoming signals. If you are taking
any pain medications, then your results may take longer
until you are able to reduce your prescriptions with the
help of your physician. Pain meds work by suppressing
the nerve signals, and can actually make your neuropathy
worse over time.
Can I use it if I have an open wound on my foot or
Answer: You should avoid using the ReBuilder with the
footbath until the skin closes over and begins to heal.
In the meantime, you can use your ReBuilder with the
direct skin method avoiding the area near the open
wound. then, once the wound begins to heal, you can
accelerate the healing by going back to the footbath
method. We offer a special nanosilver based skin
ointment to use on an open lesion that can reduce the
chance of opportunistic bacterial infections called
SilverCure. For dry skin, or people with diabetes, we
offer a hand and body lotion with nanosilver that
re-hydrates the skin while protecting against skin
infections. Silver becomes antiseptic and antiviral when
in the nano particle size.
Can older people use it?
Answer: Yes, the average age of our users is 55 to 85.
The ReBuilder is designed with large adjusting knobs for
arthritic hands, and a large typeface for those with
vision challenges. The socks and water bath are easy to
Is it safe to use the water bath?
Yes. Only the black rubber water proof signal pads are
designed to touch the water. It is powered by a common 9
volt battery, and even if used with the wall adapter,
there is safety circuitry built in so that even if it is
dropped into the water bath, it poses no danger. The
ReBuilder automatically shuts off.
What if it breaks?
Answer: The ReBuilder carries an unconditional lifetime
warranty against workmanship. If you have a problem, you
can return it and we will repair it or replace it at our
option and return it to you and we will pay the return
shipping charge. ReBuilders built in 1988 are still
working perfectly. One patient's dog ate through the
wires and another patient set it on his car roof and
drove off. We replaced both for free. 85% of our sales
are referrals so we want you to keep your ReBuilder
running so you can share your success stories with
Is the ReBuilder FDA approved?
Answer: If you mean is it fully registered with the FDA,
then yes it is. It is registered under the 510K basis as
both a TENS and an EMS, (which is the only two
categories that the FDA offers). The FDA does not
approve any medical device, the FDA only "approves"
pharmaceuticals. It has a registration process for
medical devices and the ReBuilder fully meets all
national state and county requirements and
registrations. The ReBuilder is fully covered by product
liability insurance and has not had any claim in 18
years. There have been no complaints or investigations
registered by the FDA in 18 years. see more
The ReBuilder was first registered by the FDA in
1988. Why is it not in mainstream medicine by now?
Answer: In reality, we don't know! Rebuilder Medical is
a small company (almost 20 employees, 10,000 square foot
facility) and has a tough time as it is meeting
increasing production demands. We are currently
examining offers to take our company "public" to raise
the necessary capital to increase our manufacturing
capability and to fund marketing beyond the web.
Most doctors simply do not have time to read all the
published info available.
Also, the ReBuilder was first introduced for peripheral
artery disease alone, not for peripheral neuropathy. The
founder, David B. Phillips, invented it to help his
father rehabilitate after his open heart coronary artery
bypass surgery. His father complained more from the leg
incision (to remove the leg vein for grafting material)
than from the chest incision. The ReBuilder enabled him
to heal in 2 weeks and return to his normal life. He is
now 82 and works full time at ReBuilder medical, Inc.
The ReBuilder was re-engineered in 2001 for use in
peripheral neuropathy (because of the larger market
potential) and sales are increasing at the rate of 20%
Is it money back guaranteed?
Unfortunately, ever since Medicare stepped in in
January, the 100% Money Back Guarantee is no longer
Is the Rebuilder approved for medicare?
Answer: Yes, Medicare will cover the ReBuilder. They
cover the cost to rent it for a month so you can be sure
that it is helping you and they will pay for the
conductive socks so you can test it that first month
then, 30 to 60 days later Medicare will want a form (CMN)
filled out by your physician after he examines you a
second time to document your success. Medicare will then
pay for the purchase.
That sounds like a lot of paperwork. Can you handle
the paperwork for me?
Answer: Rebuilder Medical handles all the paperwork for
you. In general, we ask that you sign the papers we
forward to you from Medicare in a timely fashion, see
your doctor to get an initial prescription, use your
ReBuilder faithfully for a month, and then return to the
doctor so he can send back the CMN form.
Does Medicare cover the entire cost?
Answer: Medicare requires you to pay the first $150
deductable for medical products each year. Once you have
met that deductable, Medicare covers about 80% of the
cost of all medical products. if you have secondary
insurance, we will handle filing all that paperwork for
you as well, and most secondary insurance plans will
cover the entire balance. Any remaining balance can be
paid in small monthly increments as your budget allows.
Why hasn't my doctor told me about the ReBuilder?
Answer: If your doctor has kept up with new medical
developments, he would have told you. Many physicians
today are so busy that they sometimes neglect to follow
new technology. One way we can reach these doctors is
when you request a prescription for the Rebuilder, that
triggers him to begin researching the ReBuilder and the
vast majority of doctors will provide you with the
prescription and then they begin to prescribe it for
their other patients with pain from neuropathy once he
observes how well it has worked for you. Hundreds of
doctors learn about The Rebuilder everyday.
What if he/she refuses to write a prescription?
Find a new physician who really cares about his patients
and is willing to use his own judgement and observations
to make an informed decision
We are not licensed medical professionals, nor do we
imply so. We do not prescribe, diagnose, or provide
medical services or advice in any way.
Statements contained on these pages about neuropathy,
the rebuilder, alternative medicines, or any other
topics have not been evaluated by the Food and Drug
Administration. The information found here is not
intended to diagnose, treat, or cure, disease, and
should not be construed as medical advice, meant for
diagnosing illness, or for prescriptive purposes. The
Rebuilder for peripheral neuropathy.